QUESTIONANSWER
【Transactions/ Shipping】
What is the shipping method?The product will be sent to the customer's desired delivery address by a shipping company.
We can also consult with you to set up separate transportation conditions tailored to your company upon request.
What is the trade term?Basically, we ask you to use Exworks, but we can be flexible to meet your needs.
What are the payment options?Bank transfer and credit card (PayPal) are available.
Is it possible to make a personal transaction?We can also discuss with individuals, but we may need to consult with them about payment conditions. Please contact us for further information.
Are there any advantages to purchasing from t-iarumas?You can find information here. Please refer to this page on the strengths of t-iarumas.
【Inquiry/Quotation/Sample】
How can I ask for a quote?You can contact us from here, please fill out this form.
How long does it take to deliver the product?The delivery time will vary depending on the type of product and the number of items in stock, so we will inform you accordingly.
However, if you are in a hurry for delivery, we will do our best to accommodate you, so please feel free to contact us.
Is the catalog available?Yes, we can do that. We will make a request to each manufacturer and send it to you.
Can you handle products that are not on your website?We also have many products that are not listed on our website.
If you have any questions, please feel free to contact us.
Can you supply samples of your products?Samples may or may not be available depending on the product, so please contact us first and we will be happy to assist you.
Can you suggest the right product for the job?Of course. We will listen to your working environment and then select products that will contribute to quality, delivery, and cost improvement.